Resolution center

eBay Resolution center is now available in comosale!

  • Track and manage disputes in the Resolution center
  • Create "Item not paid" and "Сancel transaction" disputes
  • Resolve buying issues

To avoid problems with buyers in the future, each eBay seller has to make an effort to present good customer service and provide the best buying experience. However, in certain situations a seller may need to cancel a transaction. This can happen when the item is broken or is no longer available, also to create the "Unpaid item" dispute.

For this, it is always helpful that the user can be able to quickly respond to all eBay Buyer Protection cases opened by unsatisfied customers and provide the required information. We understand the importance of such activities so we have implemented messaging options in comosale.

You can now resolve seller's and buyer's issues succesfully. Respond to issues, create, manage and even reverse disputes if necessary. comosale also provides the opportunity to review summary information of all opened and closed cases, use filters to find the exact dispute, view it's detailed information and history.

All you need to do now is to download the comosale application for eBay sellers. List items, manage your selling activities and resolve problems with transactions using comosale!